Product: Moosejaw Customer Care Clear all filters (4 of 4 reviews match)
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Moosejaws = Meangirls of retail
Moosejaws = Meangirls of retail
I ordered some stuff on moosejaw.com. What horrible customer service. First of all, when you call they have this horrible recording you have to listen to of a Winston Churchill speech. It's occasionally interrupted by the annoying voice of a young woman who tries to...
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2.1
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Moosejaw Customer Care
#1236289
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I ordered two in-stock items on Moosejaw and received an e-mail a few days later that one of the items was out of stock. The fact that it was shown to be in-stock was due to errors. Therefore, they would give me a 15% discount for any items on the website. I never...
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Moosejaw Customer Care
#1134871
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Ordered one jacket from Moosejaw, but received another. When I went on their site to return it, all the options led me to a link for creating a shipping label for $7.95. I contacted them to request a comped label, since I was returning a product they'd sent in error. I...
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Moosejaw Customer Care
#1010950
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Moosejaw Customer Care Review

They're so busy trying to be funny they totally forgot that they need great customer service too. They remind me of the annoying kid in school. The one who thinks he's really funny but he's just an annoying pita that no one likes. Work on your customer service skills, return policy, and give up the comedy act (you suck at it)
1.2
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Moosejaw Customer Care
#971173
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