Not resolved
Advertised vs Delivered
Customer service
Discounts and Special Offers
Product or Service Quality
Value for money

Ordered a pair of Keen Hiking shoes for less than $68. Received an e-mail about the order and saw that I was billed for TWO pair at $93.99 for a total of $187.98 Got back on the website and not to my surprise the price had been changed to $93.99.

After going to the Better Business Bureau website I see that this is a standard practice for the company. I will honestly tell my experience on every single social media site that I can get access to to prevent this from happening to others.

I called immediately and was old that the shoes had already been shipped. Wow, that was really fast but highly suspicous.

Product or Service Mentioned: Keen Shoes Shoes.

Reason of review: Deception.

Preferred solution: Full refund.

I didn't like: Being misled.

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