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Contact Moosejaw Customer Service

Moosejaw Phone Numbers and Emails

Toll-Free Number:

  • (877) 666-7352
Call customer service
Send Message

Customer Service:

  • (248) 246-4000

General Info:

  • (866) 465-3655

Legal:

  • (877) 846-9997

Moosejaw Emails:

General Info
Legal
Privacy Inquiries
Is this your business?

How to Contact Moosejaw?

Most Popular Number:

(877) 666-7352
Total calls: 25 Issue resolved: 1 Last call: Nov 22, 2024
author avatar
PissedConsumer Reporter

Apply to the Moosejaw customer service at the following number, 1-866-465-3655, if you have questions regarding orders of the goods from the online catalog, shipping, returns, gift cards, and much more. Have you faced difficulties accessing the company’s official site? Dial 1-877-846-9997. In any case, prepare all the necessary data to have it on hand during the communication with the Moosejaw customer service representative by phone.

If you have general questions, apply to Moosejaw at the following email: info@adstarr.com. Regarding the privacy policy-related questions, send a letter to privacy@dcsg.com. The company also provides an alternative way of written communication, namely chatting with one of the managers on the Facebook, Instagram, or Twitter pages. Just click on the social media icon at the bottom of the official company site to go to the social media page and start your communication there.

Visit the Moosejaw headquarters to discuss corporate-related inquiries with the company’s representative face-to-face at New Moosejaw, LLC 32200 North Avis, Suite 100 Madison Heights, Michigan 48071, United States. To send correspondence, use the following Moosejaw mailing address: 1500 East Avis Drive, Madison Heights, MI 48071.

The Moosejaw customer service team operates during the standard business hours: from 8 a.m. to 9 p.m. When planning your call, keep in mind that they are indicated taking into account the ET time zone. Over time, the hours may change. So, be sure to check the actual schedule on the “Contact Customer Service” page of the official company website.

Clicking on the “1-866-465-3655” hyperlink under “Call Customer Service” at the bottom is the fastest way to contact the Moosejaw team via the official company website. In addition, the company offers detailed answers to the popular questions. To get access to them, follow “Contact Customer Service” at the bottom menu.

Moosejaw Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call Moosejaw is 8776667352. 61% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 3 minutes.

  • Be prepared for the call as Moosejaw may ask you for the following information to identify you as a customer: email, phone number or order id or tracking no.

View full overview ›
PissedConsumer Club

Contact Information

Moosejaw Website:

Moosejaw Help Center:

Corporate Office Address:

New Moosejaw, LLC
32200 North Avis, Suite 100
Madison Heights, Michigan 48071
United States

Other Info (opening hours):

Mailing Address:

1500 East Avis Drive

Madison Heights, MI 48071

More contact details

Fax:

+1 (248) 246-4001

Moosejaw Rating Based on 36 Reviews

Rating details

2.0
more details
Customer service
Delivery Service
Advertised vs Delivered
Website

Rating stats

Rating trend

Summary of Moosejaw Customer Service Calls

43 TOTAL
CALLS
01:23 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Moosejaw?

Shipping and Delivery Question:

  • “Received wrong order”
  • “Change delivery address”
  • “Change shipping address”

Request for Information Question:

  • “Gear inquiry”
  • “Questions about an order I need to get points applied”
  • “To ask them for help with my order”

Return/ Replace Question:

  • “Return item”
  • “Exchange”
  • “Return”

Product/ Service Question:

  • “Zipper broke”
  • “Broken zipper on brand new Chilladilla 42 can soft-sided tote. Can I get a replacement zipper?”
  • “Prior purchase”

Payments and Charges Question:

  • “Credit”
  • “Discount”

Other Question:

  • “I received a soft sided cooler for my birthday on August 10 2024. and the zipper has”
  • “You left the security tag on my jacket”
  • “Incomplete order”

Compare Moosejaw Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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